Program Supervisor

Community-Based Services Leadership

Position Information

About A Bright Future, Inc.

At A Bright Future, Inc., we believe every individual deserves the opportunity to live safely, independently, and with dignity. Our mission is to provide compassionate, person-centered services that empower individuals with developmental and intellectual disabilities to achieve their goals and thrive within their communities.

We foster a culture of collaboration, accountability, and continuous improvement. Our leadership team is committed to supporting employees through ongoing training, professional development, and a solution-focused approach that encourages innovation and teamwork.

If you're a passionate leader who enjoys mentoring staff, building strong teams, and creating positive outcomes for the individuals we serve, we'd love to have you join A Bright Future.

Position Overview

The Program Supervisor provides leadership, guidance, and operational oversight for community-based programs supporting individuals with developmental and intellectual disabilities. This role supervises field staff, ensures high-quality service delivery, promotes regulatory compliance, and supports participants in achieving meaningful, person-centered goals.

Working closely with the Program Director, the Program Supervisor coordinates services, develops staff, monitors program quality, and serves as a liaison between employees, families, Regional Centers, and community partners.

What You'll Do

Team Leadership & Staff Supervision

• Supervise, mentor, and support Community Support Facilitators (CSFs), House Managers, Mental Health Providers, and Community Living Instructors (CLIs).
• Provide coaching, performance feedback, and ongoing staff development.
• Conduct field observations and quality assurance visits.
• Assist with employee onboarding, training, scheduling, and performance management.
• Promote a collaborative, respectful, and solution-focused team environment.

Program Oversight & Service Coordination

• Ensure participants receive high-quality, person-centered services.
• Coordinate services that promote independence, employment, education, recreation, and community inclusion.
• Monitor participant progress and ensure services align with Individual Program Plans (IPPs) and Individual Service Plans (ISPs).
• Support staff in teaching independent living, vocational, and community integration skills.
• Assist participants in accessing community resources, transportation, benefits, and support services.

Person-Centered Planning

• Facilitate person-centered planning meetings.
• Collaborate with interdisciplinary teams to develop and implement Individual Service Plans (ISPs).
• Ensure participant goals reflect their strengths, interests, and preferences.
• Monitor progress toward goals and adjust services as needed.

Compliance & Documentation

• Ensure compliance with Department of Developmental Services (DDS), Title 17, Regional Center requirements, and company policies.
• Review participant documentation for quality, accuracy, and timeliness.
• Ensure staff complete required documentation, data collection, and progress reports.
• Maintain organized, audit-ready participant files.
• Report suspected abuse and Special Incident Reports (SIRs) in accordance with mandated reporter requirements.

Community Partnerships

• Develop and maintain relationships with Regional Centers, employers, families, schools, and community organizations.
• Support participants in developing meaningful community connections.
• Collaborate with community partners to increase opportunities for employment, education, volunteer work, and social inclusion.
• Represent A Bright Future professionally within the community.

Quality Assurance & Continuous Improvement

• Monitor program quality and participant satisfaction.
• Conduct routine case reviews and field observations.
• Identify opportunities for process improvement and staff development.
• Assist with licensing reviews, audits, and quality assurance initiatives.
• Support organizational goals through continuous improvement efforts.

What We're Looking For

Successful Program Supervisors are:

• Compassionate and person-centered leaders
• Organized and highly dependable
• Strong communicators and relationship builders
• Effective coaches and mentors
• Solution-oriented decision makers
• Skilled at balancing multiple priorities
• Committed to providing exceptional services while supporting employee success

Preferred Qualifications

• Bachelor's degree in Human Services, Social Work, Psychology, Special Education, or a related field preferred.
• Minimum of three (3) years of experience working in developmental disabilities, behavioral health, or human services.
• At least one (1) year of supervisory or service coordination experience preferred.
• Experience working with Regional Centers, DDS, and Title 17 regulations preferred.
• Experience developing staff, conducting training, and managing community-based programs is highly desirable.

Minimum Requirements

Applicants must:

• Be at least 21 years of age.
• Possess a valid California driver's license, reliable transportation, and current auto insurance.
• Be willing and able to travel throughout assigned service areas to participant homes, community settings, meetings, and company offices.
• Successfully complete a Department of Justice (DOJ) background check and Child Abuse Index clearance.
• Complete a pre-employment physical examination and TB clearance.
• Maintain current CPR and First Aid certification.
• Demonstrate proficiency in Microsoft Office and electronic documentation systems.
• Be able to work occasional evenings, weekends, and overtime as needed.
• Maintain confidentiality while exercising sound judgment and professionalism.

Professional Standards

The Program Supervisor is expected to:

• Model A Bright Future's mission, vision, and values.
• Demonstrate integrity, accountability, and professionalism.
• Foster a positive, respectful, and inclusive work environment.
• Promote person-centered thinking and participant choice.
• Communicate effectively with employees, participants, families, and community partners.
• Lead by example while supporting employee growth and development.

Benefits

A Bright Future offers a comprehensive benefits package for eligible employees, including:

• Competitive compensation
• Paid training and professional development
• Paid Sick Leave and Paid Time Off
• Annual performance reviews with opportunities for wage increases
• Medical, Dental, Vision, and Life Insurance for eligible full-time employees
• 401(k) retirement plan (eligibility after one year)
• Mileage reimbursement and paid drive time
• Career advancement opportunities
• Ongoing coaching, mentorship, and leadership development
• Employee appreciation events and company-sponsored activities

Why Join A Bright Future?

At A Bright Future, Inc., leadership is about empowering both employees and the individuals we serve. As a Program Supervisor, you'll have the opportunity to mentor teams, strengthen programs, and make a meaningful impact on the lives of individuals with developmental disabilities every day.

If you're a compassionate leader who believes in teamwork, accountability, and helping others reach their full potential, we'd love to welcome you to the A Bright Future family.